Yellow Pages |   News Updates |   Events Calendar |   Movie Times | Recycling  |   Document Shredding
Rocklin & Roseville Today Events
Celebrating Life...
HOME

Roseville Scam Alert for Overdue Electric Utility Bills




Roseville, CA- Did you get a call from (844)356-1606 purporting to be Roseville Electric? Regardless of the caller ID, did the caller tell you that your utility bill was overdue, and that your utilities would be shut off if you didn't pay them immediately? Hang up--these are scam calls.

Telephone scammers are targeting utility customers with calls falsely claiming that their utility bills are overdue, and that they are about to be disconnected unless they pay the scammers immediately. If the customer calls the number back (this week, scammers are displaying the caller id for (844)356-1606), they'll hear a greeting supposedly from Roseville Electric. Selecting an option for a billing question connects the caller to a scam artist who will ask for the customer's account information and then demand immediate payment.

The City of Roseville's utility departments (Roseville Electric Utility and Roseville Environmental Utilities) don't call customers to solicit payments. However, we do send automated reminder calls to customers who are past due on their account. If you ever receive a call or visit from a live person claiming to be with Roseville utilities demanding immediate payment, it's a scam. Hang up and call Roseville's utility billing representatives at (916) 774-5300 to report the suspicious call. If someone contacts you in person claiming to be from one of the utility departments and they seem suspicious, don't let them in, and call Roseville Police immediately.

The disconnecting of power or other utilities should never come as a surprise to utility customers. The City's utility billing department employs a lengthy process to warn customers about delinquent bills, and never shuts off anyone's power or other utilities until they have mailed notices and sent several automated telephone reminders to the delinquent customer.

If customers receiving an automated ("robo-call") reminder about an overdue bill want to make an immediate payment, they can select that option using their telephone, and are then transferred to the City's automated payment system. The automated system includes options for customers to listen to and verify their account information. Automated calls are generally made during regular business hours, not on weekends or holidays. 

Customers who have any questions about an overdue bill notice are encouraged to call the utility billing customer service representatives at (916) 774-5300 during regular business hours to verify their account and ask for assistance.





Placer County News Headlines

Wildfires are Increasing Housing CrunchSacramento area Realtor, Julie Jalone of MagnumOne Realty in Roseville, writes about the wine country wildfires and how they are impacting the housing crunch and the displaced homeowners.

Sierra College Holds People & Culture Days CelebrationRocklin, CA - Have you sampled homemade tamales? Have you danced to Greek music? Can you make a Japanese origami crane?

Traffic Alert: Closure of I-80 and Hwy 65 Interchange ScheduledRoseville/ Rocklin, CA - On Saturday, October 21 from 11:00 p.m. to Sunday, October 22 at 6:00 a.m., PG&E will relocate three lines over Highway 65 between I-80 and Galleria Boulevard/Stanford Ranch Road,

Golden 1 Center Creates Economic Spark for SacramentoSacramento, Calif. - Downtown Sacramento Partnership and the Greater Sacramento Economic Council today unveiled new research explaining indicators that show the unprecedented change

California Fire Death Toll Hits 41California Fire Updates 2017: In the past week, over 245,000 acres have burned across California. More than 11,000 firefighters continue making progress on 12 large wildfires burning in the State

Volkswagen unveils versatile new GolfRoseville, CA,- The all-new 2017 Volkswagen Golf Alltrack. Volkswagen has attempted to build the Alltrack with some enviable features that give it the versatility that appeals to people who enjoy staying active.

Roseville Gas Prices Continue DroppingRoseville, CA, - More good news for Roseville area motorists as gas prices continue to move lower. The cooler weather is moving in and autumn weekday road trips are idyllic

31 Confirmed Dead in California Wildfire DevastationCalifornia Fire Updates 2017: The death toll has risen to 31 across 4 fires as estimates remain that 3,500 homes and other structures have been destroyed

Placer Women's Retreat in Roseville on November 4thRoseville, CA- The Placer Women's Retreat will take place at the Falls Event Center in Roseville on November 4, 2017.

Sacramento Area Council of Governments UpdatesThe Sacramento Area Council of Governments (SACOG) is pleased to announce Christina Lokke as its new Policy Manager and the promotion of Erik Johnson to Director

Spookomotive Trains to Treat Old Sacramento VisitorsSACRAMENTO, Calif. -- Back by popular demand, California State Parks and the California State Railroad Museum & Foundation will once again offer engaging and entertaining "Spookomotive"

Disney's Beauty and the Beast set for Harris CenterEl Dorado Musical Theatre is proud to present Disney's Beauty and the Beast which will run October 27 - November 5, 2017 at the Harris Center


NEWS: In Case You Missed It